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Uber announces major Black and Black SUV enhancements, including Quiet Mode

16 May 2019

Uber Black riders will now also be eligible for premium phone support just like Uber Rewards Diamond tier members.

Rather, "Quiet Mode" will only be an option for Uber Black and Uber Black SUV rides which can often be anywhere from two to three times more expensive than a regular UberX ride.

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"If you need to respond to emails or are in the mood for a nap, make your trip a quieter one with just one tap. If you're in the mood to chat, that's an option too", Uber revealed on its website, detailing the new option.

Premium units of USA ride-hailing company Uber are now offering a new service that allows their high-end clientele to ask for minimal conversation during the journey.

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Uber is positioning the option as part of an array of "high-quality services" designed for folks who can afford the company's pricer ridesharing options.

Under the upgrade, Uber would also allow its Premium riders to request help with their luggage and specify their preferred temperature while booking the ride. What's more, Quite Mode's set of regulations are set at Uber's headquarters and will not be subject to market dynamics as is it the case with by-laws. Uber Black costs 100 percent more than Uber X and 200 percent more than the Uber Pool, according to The Verge. "Quiet Mode, in particular, is something that people have been asking for for a long time", told Uber product manager Aydin Ghajar to TechCrunch. "That's why we've improved features and requirements to meet or exceed their expectations on every ride", the press statement explains.

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But most of the noise so far has been made about a few new toggles riders can switch on to let drivers know what they want from their driver. The company went live with its first ride in May 2010.

Uber announces major Black and Black SUV enhancements, including Quiet Mode