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Google says its Duplex voice calling AI will make itself "appropriately identified"

12 May 2018

When Google demoed the Duplex voice assistant at its I/O developer conference, it was met with mixed reactions. Starting today, you can choose from six new voices for your Google Assistant. Even though the calls will sound very natural, the Assistant will be clear about the intent of the call so businesses understand the context. In another demo, it chatted with a restaurant employee to book a table. Android P beta is now available on Google Pixel, Sony Xperia XZ2, Xiaomi Mi Mix 2S, Nokia 7 Plus, Oppo R15 Pro, Vivo X21, the unannounced OnePlus 6, and Essential PH-1 provided users of the said phones are willing to sign up for Google's Android P Beta program.

"In the domain of making appointments, it passes the Turing test", Hennessy said at an I/O meeting. The only question in the minds of technology experts is how this disclosure can be implemented. Google executives don't have a clear answer yet. I was called a "tech miserablist" on Twitter. Meanwhile, Microsoft's technologies look like they could roll out at some point this year.

Google has been using AI to make it easier for users to interact with products including Gmail, Google Photos and its Google Assistant technology as well.

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Assistant is coming to Google Maps in a big way, with a ton of new shortcuts, as well as the ability for the digital assistant to text your friend when you're on your way.

One area where Google has been able to already make significant progress with AI is in health care, Pichai said. Some people were blown away by the technical demos, while others were concerned about the implications.

Lawless said he had concerns about some of the online advertising from both sides in the referendum campaign. There's still a slightly robotic quality to the voices, and that's true of the new ones. Like most Google innovations, it was progress but not without causing panic. More experiments are planned for this summer, he noted. Google has dramatically improved language understanding so you can speak naturally to your Google Assistant and it will know what you mean.

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The role of online ads in elections is under scrutiny following revelations that Russian groups bought ads on leading services such as Google and Facebook to try to influence the 2016 USA presidential campaign. The most striking announcement was Duplex, a smart feature that lets the Assistant make phone calls for you on your behalf. Google consciously decided against giving the assistant a real human background.

Digital assistants making arrangements for people also raises the question of who is responsible for mistakes, such as a no-show or cancellation fee for an appointment set for the wrong time.

Duplex has been created to perform a limited range of very specific tasks.

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Google says its Duplex voice calling AI will make itself