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Dog gone: United Airlines mistakenly flies family German shepherd to Japan

15 March 2018

According to KCTV5 News, Kara and Joseph Swindle are in the process of moving their entire family from OR to Kansas, and arrived in Kansas City, Missouri on Tuesday via a United Airlines flight. The next day Irgo was scheduled to land at Kansas City International Airport to be reunited with his family at United Airlines' Cargo facility.

Apparently, the airline's crew had mixed up Swindel's German Shepard with a Great Dane bound for Japan and sent both dogs to the wrong location.

"I just want to know where my dog is", Swindle said.

According to KCTV, Irgo will see a veterinarian before being put back on a flight to Kansas City.

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The family says they plan to pursue legal action against the pet resort, and the airline.

Irgo had flown in a kennel on a different United Airlines flight that arrived at 4:30 p.m. on Tuesday. Swindle, of Wichita, Kansas, learned Irgo had been put on a flight to Japan, where the Great Dane was supposed to go.

"What they think happened was that the pet resort at the Denver airport took the dogs out, and apparently, they had the same kind of kennel", said Swindle. "I know we have many important things to do but this is important too". He could be in Kansas City and we have no idea because the paperwork is all messed up.

"She was like, 'Oh my god, that's not my dog!'" Asher said.

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"At this point, all I can do is be hopeful that my dog is going to be OK and return safely", she told KCTV. "I don't know what else to do at this point".

On Monday, a French bulldog died on a Houston-to-New York flight after a United flight attendant told its owners to put the dog, in its carrier, in an overhead bin.

United released a statement in regards to the incident. We have notified our costumers that their pets have arrived safely and will arrange to return the pets to them as soon as possible.

The US Department of Transportation said it found no evidence that the airline violated the civil rights of the 69-year-old old and there was not enough evidence confirming it violated rules of bumping passengers off overcrowded planes. However, our flight attendant did not hear or understand her, and did not knowingly place the dog in the overhead bin.

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Dog gone: United Airlines mistakenly flies family German shepherd to Japan