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United Airlines can't say if video has hit sales

21 April 2017

United will testify at a House hearing.

United Airlines says there has been "concern" from its lucrative corporate clients in the wake of negative sentiment generated by the leggings controversy and the infamous "re-accommodation" of Dr. David Dao.

The panel's chairman, Rep. Bill Shuster, R-Pa., and top Democrat, Rep. Peter DeFazio of OR, jointly announced their plan Wednesday.

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In a recent interview with industry publication Corporate Counsel, Hawaiian Airlines chief legal officer Aaron Alter said that there are important lessons to be learned from the current crisis of reputation facing United. He initially defended the conduct of airline employees before apologizing multiple times.

According to Dao's attorney, the man suffered a concussion and a broken nose in the incident, and lost two teeth.

"The flight 3411 incident, while undoubtedly a public relations disaster, will most likely not materially affect United's medium- to long-term financial and operational performance". "Our entire leadership team and our entire airline is focused on learning from this event", he said. Those on the House of Representatives committee were already pressing federal regulators for a thorough investigation last week. "We are and will make the necessary policy changes to ensure this never happens again".

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Davis, a transportation committee member, co-authored a provision previous year that requires airlines to seat children age 13 or younger next to an adult or older child traveling with them.

United Airlines' reputation is circling the drain after the forcible removal of a passenger from one of its flights went viral and made worldwide headlines last week.

"Whether it is overbooked planes, delayed flights or sky-high fees, the laws we have now in place to protect consumers have been frequently and flagrantly ignored by airlines more concerned with profits than passengers", said Blumenthal. It also said it would no longer call on law enforcement to remove passengers.

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